Terms and Conditions

Commissions

To start the commissioned paintings, a 20% non-refundable deposit is required, which can be made via invoice or Vipps, before I start working. Balance due on completion prior to shipping or pick up.

Returns

All sales made on this website are final. However, if for some reason, you feel like you want to return your purchased artwork you have the right to do so within 14 days of receiving the purchased artwork. In a case of return please contact me through the contact form or my email elsaholten.art@gmail.com. The item must be in perfect condition when returned. The customer covers the shipping cost in case of returns. 

Payments & pricing

I reserve the right to change products and product pricing at any time. I also reserve the right to refuse any order you place. In the event that I make a change to or cancel an order, I will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.  

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to availability, promotions and offers. I reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). I undertake no obligation to update, amend or clarify information on the website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the website should be taken to indicate that all information on the Website or Services has been modified or updated.  

Copyright

I own and hold a full copyright to everything shared and sold, now or in the future, on this website. 

All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Elsa Holten or its licensors.

Disclaimer of warranty 

I always make sure that my used materials are top quality and that I only ship high quality products. All shipments are insured by me so if anything were to happen to your artwork during the shipping between my studio and your destination you don’t have to worry about the costs. In case of harm to the painting during transportation, promptly reach out to me with accompanying photos. Once you have received your artwork and accepted the shipment, I do not offer further warranty for the purchased items.

Please note that all artworks are mounted on natural materials (wooden frames) and some warping may occur. This is usually caused because of the change in room temperature and humidity, please contact your local carpenter/ framer for assistance in these situations. 

Changes and amendments 

I reserve the right to modify this agreement or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this agreement on the website. When I do, I will revise the updated date at the bottom of this page. Continued use of the website and services after any such changes shall constitute your consent to such changes.  

Acceptance of these terms  

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.  

Elsa Holten art

Organisasjonsnummer 930 735 876

Niels Juels Gate 9b, 0272 Oslo